Cookie Policy

COOKIE POLICY

Effective Date: January 1, 2025 January 1, 2025 Disclaimer: In case of any discrepancy or difference, the English version will take precedence over any translation.

INTRODUCTION

At Ergode (“we,” “us,” or “our”), we are committed to ensuring transparency in how we collect and use data. Our mission is to make high-quality products available at affordable prices, at every customer’s doorstep globally by leveraging best-in-class technology and talent, and cookies play a key role in helping us achieve this. Our vision is to become the planet’s most innovative and trustworthy eCommerce consumer company, and this Cookie Policy outlines how we use cookies and similar tracking technologies on our website www.ergodemart.com to enhance your experience, analyze performance, and improve our services. By continuing to use our website, you consent to our use of cookies as described in this policy.

1. WHAT ARE COOKIES?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit our website. These files help us recognize your device, remember your preferences, and improve your overall browsing experience.

Cookies are essential for us to align with our mission to optimize our experience and ensure seamless navigation across our website.

2. TYPES OF COOKIES WE USE

a. Essential Cookies

These cookies are necessary for the proper functioning of our website. They allow you to navigate and use key features, such as secure access to your account, order placement, and checkout processes.

Example: Session cookies, authentication cookies.

b. Performance Cookies

These cookies collect information about how visitors interact with our website, such as which pages are most visited, error messages encountered, and load speeds.
Purpose: To improve the website’s functionality and optimize our platforms in alignment with our mission and vision.
Example: Google Analytics cookies.

c. Functional Cookies

These cookies remember your preferences, such as language, location, and login credentials, to provide a more personalized experience.
Purpose: To support our mission of offering seamless experience tailored to your needs.
Example: Preference cookies.

d. Advertising Cookies

These cookies are used to deliver personalized advertisements based on your browsing habits and interests.
Purpose: To help us better reach our customers with offers and services aligned with our mission and business goals.
Example: Third-party ad-serving cookies, remarketing tags.

e. Third-Party Cookies

Some cookies on our website are placed by third-party services we use, including analytics providers and advertising networks.
Purpose: To gain insights, measure ad performance, and improve audience targeting.
Example: Facebook Pixel, Google Ads cookies.

3. WHY WE USE COOKIES

Cookies are used to:

Ensure the smooth functioning of our website.
Enhance your browsing experience.
Provide personalized recommendations and content.
Analyze website traffic and performance.
Deliver targeted advertisements.
Improve security and prevent fraud.

These functions align with our mission to optimize your eCommerce experience and our vision to innovate responsibly.

4. HOW TO MANAGE COOKIES

You have control over the cookies stored on your device. You can:

Accept or Reject Cookies: Use the cookie consent banner displayed on our website.
Adjust Browser Settings: You can configure your browser to accept, reject, or delete cookies.
Opt-Out of Third-Party Cookies: Use tools provided by third-party services, such as Google Analytics Opt-Out (https://tools.google.com/dlpage/gaoptout) or Network Advertising Initiative Opt-Out (https://optout.networkadvertising.org/).

Please note that disabling cookies may affect the functionality and experience of our website. Certain features, such as order placement and account login, may not work as intended.

5. THIRD-PARTY COOKIES

Our website uses cookies from trusted third-party service providers to:

Analyze website usage and optimize content.
Deliver personalized advertisements.
Enable secure payment transactions.

Examples of third-party services include:

Google Analytics for performance monitoring
Facebook Pixel for targeted advertising
Payment Gateways for secure transaction processing

These third parties have their own privacy and cookie policies, and we recommend reviewing them for more information.

6. CONSENT AND WITHDRAWAL

When you first visit our website, you’ll see a cookie consent banner. By clicking “Accept”, you agree to our use of cookies as described in this policy.

You can withdraw or modify your consent at any time by adjusting your browser settings or using the cookie management options provided on our website.

7. DATA SECURITY AND PRIVACY

Cookies do not give us access to your computer or personal information beyond the data you choose to share with us.

We ensure the highest standards of security and compliance in alignment with our vision to remain a trustworthy and innovative eCommerce leader.

8. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy periodically to reflect changes in our cookie practices or legal requirements.

Any updates will be posted on this page with an updated “Effective Date.”

Significant changes will be communicated through a notice on our website or via email if applicable.

9. CONTACT US

For any questions, concerns, or clarifications regarding this Cookie Policy or your data, you can reach us at:

Email: [email protected]
Address: Ergode IT Services Pvt. Ltd., 14932, Kuykendahl Road, Houston, Texas, United States – 77090

Last Updated: January 1, 2025

Rapid Response

Quick and efficient communication

We know that prompt service is essential. That’s why we strive to answer calls within 20 seconds and respond to emails within 20 minutes. Give us a test call and experience our fast and friendly support.

Enhancing Your Brand

Creating memorable customer experiences

Positive customer service experiences are crucial for building loyalty.

At Ergode: 90% of customers are likely to make another purchase after a positive service experience. (Source: Internal Data)

65% of customers would switch to a new brand after a single negative experience. (Source: Industry Survey)

70% of customers prefer interacting with real people, even with advancements in automated solutions. (Source: Market Analysis)